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Contact Us
We believe in maintaining open communication with all our customers, so we are always here to help you with whatever you need. Our goal is to provide exceptional service and ensure that your experience with us is seamless and satisfying. You can contact us via our email (info@korecasa.com) by pressing the button below, or the chat icon on the bottom right of your screen.
Frequently Asked Questions
How long is shipping?
Once your order is placed, please allow 2–3 business days for processing and shipment. As soon as your order has shipped, you will receive a confirmation email with tracking information. Delivery typically takes an additional 3–4 business days after shipment.
In total, you can expect your order to arrive within approximately 5–7 business days from the date of purchase.
How can I contact someone?
We’re here to help and offer three convenient ways to reach our team:
- Click the chat icon located in the lower right corner of your screen for real-time assistance.
- Reach out to us at info@korecasa.com and we’ll get back to you promptly.
- Click the "Message Us Here" button just above the FAQ section to submit your inquiry directly.
Please don’t hesitate to reach out with any questions. We take pride in our fast and attentive customer support.
Does your furniture come with the necessary hardware for assembly?
Yes. All furniture that requires assembly comes with the necessary hardware and clear, step-by-step instructions.
Can I return furniture if it doesn’t fit or I change my mind?
Yes, we accept returns within days of delivery for eligible items. Items must be in original condition and packaging. Return shipping costs may apply.
View our full retrun policy here.
What materials are your furniture pieces made from?
Our furniture is crafted from high-quality materials including solid wood, metal, premium upholstery fabrics, and eco-friendly finishes.
Contact us if you have any further questions regarding materials.